This experience focuses on managing human behavior in organizations and its impact on organizational performance. Students will explore analytical frameworks for understanding individual, group, and inter-group dynamics, gaining knowledge and skills to address the complexities of organizational life. The experience also emphasizes developing awareness and competence in working with people from diverse backgrounds. Managing human performance is a dynamic and interdisciplinary field that draws on elements of the social sciences to address key organizational challenges. Through this experience, students will learn to motivate employees, enhance job performance and satisfaction, promote teamwork, and foster effective leadership, contributing to the creation of more efficient and collaborative business organizations.

Learners will engage in an organizational intervention project—a structured process designed to introduce changes to individuals’ thoughts, feelings, and behaviors, ultimately driving organizational transformation.

The primary objective of this intervention is to address and improve organizational behaviors that are dysfunctional, destructive, or ineffective, enhancing overall organizational performance and well-being.

The outcomes will vary based on the specific projects selected but may include, and are not limited to, the following:

• Employee motivation and engagement
• Improved employee performance
• Employee learning and development
• Organizational innovation and creativity
• Increased employee job satisfaction
• Organizational culture change
• Enhanced profitability and competitiveness
• Health and well-being of employees and the organization

Deliverables will consist of a detailed written report and/or a professional Zoom presentation, customized to meet the specific needs and objectives of the partnering organization.