The Odyssey - Cloud Engineering

Fermé
Contact principal
Geeky Insights LLC
Jackson, Mississippi, United States
Christina Bernard
CEO
(10)
3
Projet
Parcours académique
60 heures de travail au total
Apprenant.e
N'importe où
Niveau Intermédiaire

Portée du projet

Catégories
Cloud technologies Bases Technologie de l'information Opérations
Compétences
customer service cloud computing architecture github self service technologies customer support terraform cloud engineering
Détails

Have you ever been bored sitting on the couch. Scroll for something to do. Everything is either too far away or isn’t of interest to you. Or maybe you don’t feel like introducing yourself today. It doesn’t need to be that way.


Meet the Odyssey is an app where the Amazing Race with a bit of Tinder and a hint of Pokemon Go.. changes how we connect. And redefines how we travel.


I’m Christina. I have over a decade AI; our team is AI driven but customer focused. Our head of ops is a Vet that keeps the team on track and in line. And we'll be on-boarding a Gaming vet with 20+ years at Unity and Electronic Arts soon to head up game development.


Our company has a prototype for our mobile app. We're looking for students who want to help us explore manage our cloud engineering and devops needs.

Best for someone looking to get either AWS or Azure certified. We have general cloud architecture knowledge for scalable data systems but lack the skills for implementing.



Students could work on:

  1. Current Infrastructure Needs Assessment.
  2. Set up and provisioning to ensure we don't over over cloud allotments.
  3. Terraform, Github CI/CD set up and monitoring.
  4. In-app customer support infrastructure set up and monitoring.
  5. Set up custom database systems using opensource tools
  6. Setup infrastructure monitoring
  7. Setting up cloud and app security.


Livrables

By the end of the project, students will have demonstrated:

  • How to conduct a thorough analysis of our current IT support workflows.
  • Identify gaps, bottlenecks, and inefficiencies in the existing support processes, highlighting areas for improvement and optimization.
  • Propose recommendations for enhancing IT support services, such as implementing self-service portals, automation tools, knowledge base enhancements
  • Execute the implementation plan, deploying new tools, processes, and procedures to enhance IT support efficiency, responsiveness, and user satisfaction.
  • Define key performance indicators (KPIs) to measure the impact of the implemented improvements on IT support service quality, productivity, and user experience
  • Assessing the potential financial effects of technological decisions

Final Deliverables:

  • Implemented IT system
  • Technical Documentation ( 3-5 pages including diagrams)
Mentorat
Expertise et connaissances du domaine

Fournir des connaissances spécialisées et approfondies et l'industrie générale des idées pour une compréhension globale.

Compétences Connaissances et expertise

Partager des connaissances sur des compétences techniques spécifiques, des techniques, méthodologies requises pour le projet.

Assistance pratique

Implication directe dans les tâches du projet, en offrant des conseils et démonstration de techniques.

Outils et/ou ressources

Donner accès aux outils, logiciels et ressources nécessaires pour la réalisation du projet.

Réunions régulières

Enregistrements programmés pour discuter des progrès, relever les défis et fournir des commentaires.

À propos de l'entreprise

Entreprise
Jackson, Mississippi, United States
2 - 10 employé.es
It & computing

We're a bootstrap venture studio creating different products that we want to see in the marketplace. We incubating products to raise funding.